"If only we had their stock". A friend of mine used to work in a competing agency to me, and his colleagues would often say this to him when they looked at our website.

Why do some agents work so hard but struggle to break through, while others seem to get all the best homes with ease?

Paul & Jayne talk about when they were agents together and why the hardest-working competitor could never really get a hold. They also talk about the steps an agent can take to put themselves at the front of the queue.