In every co-op or condo, there is a go-to guy. He’s the super. These men, and yes, they are mostly men, work for your building, are covered by your building’s insurance policy, and are on your building's payroll. They take care of everything in your building. The one thing they are not paid to do, though, is to fix stuff in your apartment. But they do. And for co-ops and condos, that can be a problem. Dean Roberts of Norris McLaughlin & Marcus, and Phyllis Weisberg of Montgomery McCracken Walker & Rhoads, offer advice on what to do. Featuring the song “Lose the Box” from the album Swing Soiree by Ménage Quad, licensed under CC BY-ND 4.0.