Okay, let’s be honest: some people are born to whine and complain. And sure enough, some of these people end up buying apartments and they morph into complaining neighbors. If you’re a board member on the other side of this complaint litany, you can just go crazy. Don’t do that. Instead, listen to Habitat’s legal experts calmly, and clearly, tell you what to do. Listen as Matthew Leeds, partner at Ganfer & Shore, and Pierre Debbas of Romer Debbas offer advice to weary board directors dealing with squeaky wheels. Featuring the song “Failure” from the album netBloc Vol. 41: Brought to you by the numerals 4 and 1 by Derek Clegg, licensed under CC BY-NC-SA 3.0