Cash in hand cleaning

Cash in hand cleaning

Update: 2025-10-29
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Description

The cleaning industry is bigger—and more complicated—than most people realise. In this episode, we pull back the curtain on the grey economy, exploring the realities of cash-in-hand work, exploitation, and the challenges facing both cleaners and cleaning businesses.
Join us as we discuss:

  • The true scale of the grey economy in domestic cleaning

  • Why cash-in-hand work puts cleaners at risk of exploitation and underpayment

  • How VAT and minimum wage laws impact business growth and cleaner livelihoods

  • The dangers of neglecting insurance and proper employment practices

  • Cultural attitudes towards cleaning services—and why they matter

  • What the UK can learn from European countries fighting the grey economy

  • The legalities of cash payments and the importance of documentation

  • How potential VAT changes could reshape the future of the industry


Key takeaways:

  • The grey economy in cleaning is widespread and difficult to track

  • Cash-in-hand work, while common, leaves cleaners vulnerable

  • Undercharging is harming both individual cleaners and the industry as a whole

  • Insurance and proper training are crucial but often overlooked

  • VAT thresholds can make or break cleaning businesses

  • London’s cleaning market has unique challenges and opportunities

  • Cultural perceptions continue to impact the status and treatment of cleaners


Chapters:

  • 00:00 Understanding the Grey Economy in Cleaning

  • 10:05 Exploring Solutions to Exploitation

  • 20:01 The Impact of VAT on the Cleaning Industry

  • 26:40 Future of the Cleaning Industry and VAT Changes


Titles to consider:

  • The Hidden World of Cash-in-Hand Cleaners

  • Exploitation in the Cleaning Industry


Sound bites:

  • "They could earn a good income."

  • "It does damage our industry."

  • "It inhibits growth."


Whether you’re a business owner, a cleaner, or just curious about the realities behind the scenes, this episode offers honest insights and practical ideas for building a fairer, safer cleaning industry.
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Cash in hand cleaning

Cash in hand cleaning

Domestic Cleaning Business Network