Claims Innovation and the key to high-growth, a conversation with Harriet Parkinson, VP of Claims at ClaimSorted
Description
Excited to share this weeks We Are InsurTech Women with Harriet Parkinson, VP of Claims at ClaimSorted.
ClaimSorted has had a super exciting year which has been a reflection of the product strength and team calibre they’ve built.
They’re reimagining the traditional TPA model by combining automation, AI, and top-tier claims talent to deliver faster, smarter, and more human experiences when it matters most.
Harriet and I discuss...
🔥 What makes ClaimSorted different?
A fully in-house claims platform, built from scratch
AI and automation used thoughtfully - enhancing, not replacing, the customer experience
Faster claims, reduced leakage, and data insights that drive real improvement
Deep empathy at every customer touchpoint
A team packed with technical and industry expertise
We also dive into:
Harriet's time as COO of Insurance at Revolut
Why she joined ClaimSorted- a passion for fixing the broken claims experience and belief in the founders’ tech vision
How to strike the right balance between empathy and efficiency in claims
ClaimSorted’s continued growth across the UK and US
United States
