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Clouds, Calls, and the AI Revolution - Contact Centre Edition

Clouds, Calls, and the AI Revolution - Contact Centre Edition

Update: 2024-05-04
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Fred Stacey, CEO of Cloud Tech Gurus, discussed the dynamic evolution of technology in contact centers, focusing on the shift towards cloud computing and artificial intelligence (AI). 

He emphasises the broader implications of these technological advances on business operations, workforce dynamics, and economic strategies in a rapidly changing global environment.

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Clouds, Calls, and the AI Revolution - Contact Centre Edition

Clouds, Calls, and the AI Revolution - Contact Centre Edition

ROStrategy