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Consumer Expectations and the New Retail Landscape

Consumer Expectations and the New Retail Landscape

Update: 2018-03-16
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Discussion on the emerging new consumer trends. Ideas from the book Retail's Seismic Shift.

This will include what the consumer is demanding & how this is reshaping the face of retail today. Debate will include what young people want from brands & retailers, the challenges facing legacy retailers, the Amazon threat & which new emerging businesses are doing well.

We will also discuss the new study The Future of Malls that offers a bright optimistic picture of how to reinvent retail.
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Consumer Expectations and the New Retail Landscape

Consumer Expectations and the New Retail Landscape

Michael Dart