In this episode of Revops 500, Sajeel Qureshi interviews Christopher Nault, founder of Growth, a HubSpot partner agency. They discuss the role of RevOps and its importance in businesses of all sizes. Christopher emphasizes that RevOps is about putting systems in place to track and adjust variables, and it requires business acumen and experience. They also discuss the challenges of implementing RevOps in smaller organizations with limited resources. Christopher highlights the value of technology, particularly tools like HubSpot, in helping smaller organizations automate processes. They also touch on the importance of transparency and communication in managing teams and the future of RevOps. In this conversation, Christopher Nault and Sajeel Qureshi discuss managing remote teams and building company culture. They also touch on finding the right talent for a team and creating a successful rev ops operation. The conversation is light-hearted and humorous, with Sajeel using sock puppets to add a playful element.

Takeaways

• RevOps is about putting systems in place to track and adjust variables
• Business acumen and experience are essential for success in RevOps
• Implementing RevOps in smaller organizations can be challenging due to limited resources
• Technology, such as HubSpot, can help automate processes for smaller organizations
• Transparency and communication are vital in managing teams
• The future of RevOps involves reducing manual work and focusing on forward-thinking strategies. Managing remote teams requires more than just sharing documents; it involves effective communication and understanding cultural differences.
• Finding the right talent involves a combination of HR support, interviews, and evaluating problem-solving skills.
• Creating a company culture that allows for intercommunication and growth requires understanding the team's vibe and selecting team members accordingly.
• A successful rev ops operation focuses on the intersection of sales, marketing, and customer service and keeps the flywheel spinning.
• Humor and playfulness can be valuable in building relationships and creating a positive work environment.

Sound Bites
"RevOps is really just putting the systems and identifying and putting in the systems in place to see the work that you're doing and give you the ability to adjust variables."
"Implementing RevOps in smaller organizations is harder due to knowledge, expectation, and resource allocation."
"With tools like HubSpot, smaller organizations can do a lot with automation and pay practically nothing."
"That's good to while."
"The soft skills to be successful."
"It's like cookies and cream, it kind of works."

Chapters
00:00 Introduction and Background
03:34 Challenges of Implementing RevOps in Smaller Organizations
07:09 Transparency and Communication in Managing Teams
14:24 The Future of RevOps: Reduction of Manual Work and Forward-Thinking Strategies
19:53 Personalization in RevOps
24:22 Choosing the Right Tools for RevOps
26:27 Managing Remote Teams and Building Company Culture
33:05 The Importance of Humor in the Workplace

Links

Chris Nault LinkedIn
Growth Operations Firm's LinkedIn
Growth Operations Firm website

Sajeel Qureshi's LinkedIn

Computan's Website
Computan's LinkedIn