Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth

Update: 2025-09-22

Description

In our first ever two part cross over podcast with Future Commerce we dive into the new DSI research on omnichannel org structures. Part 1 over on the Future Commerce podcast paints the picture of 2030 and what a more AI enabled world looks like. Part 2 dives into how to make that possible with actionable insights for brands navigating the change. Learn how to balance human strategy with AI agents, embrace continuous reinvention, and show up as one connected company in today’s commerce world.

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In Channel

Trust the Rhino, and other Stories from Best-in-Class Imagery, with Oliver Bradley, Digital Commerce Strategy & Operations Director at Neem

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$Maximizing Growth Through Your CFO Relationship, with Matt Putra, CEO at fractional CFO firm Eightx$

Maximizing Growth Through Your CFO Relationship, with Matt Putra, CEO at fractional CFO firm Eightx

2025-10-0641:18

The Future of Shopping: AI, Retail Media and the Rise of Agentic Commerce with Roger Dunn, Global Retail Media Lead at Diageo

2025-09-3031:51

Calming the Roiling Waters of AI Hype, with Bjorn Rosander, Founder and CEO at Pynne

2025-09-2933:03

Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth

2025-09-2230:01

The Power of iROAS in Experiential Retail Media, with Andrew Lipsman, Commerce and Media Analyst, and Matt Eichorn, Co-Founder and CEO at Freeosk

2025-09-1532:16

Commerce Search is Changing - How to Get Ready, with John Andrews, Co-founder and CEO at Cimulate

2025-09-0839:45

Going local on a global scale through effective product content management, with Amanda Green, General Manager Digital & Innovation, Treasury Wine Estates

2025-09-0229:53

The Fight for the Buy Box Wages On, with Jennifer Elmashni, President at Potoo

2025-09-0131:44

New Retail Media Strategy Benchmark Study - Where do you rank?, with Gregor Murray, VP of Strategy, Digital Commerce Global

2025-08-2547:19

Preparing to Win at AI-Powered Product Discovery, with Matt Ezyk, Sr. Dir. of Ecommerce Engineering at Hanna Andersson

2025-08-1834:37

2025 in Focus: The State of Digital, Marketing & eComm in Australia

2025-08-1246:48

Content is the New Commerce and Other AIR Takeaways, Andrea Leigh, Founder & CEO, Allume Group

2025-08-1145:48

Building the Perfect Store Online at Scale and Speed, with Swagat Choudhury, Global Director of Perfect Store Online at Mars

2025-08-0440:01

From Billboard to Buy Button: Infusing Brand Everywhere, with Roald Van Wyk, Global Creative Commerce Lead at IPG

2025-07-2840:48

Uniting Media and Merchandising for Growth at Kroger, with Jenny Holleran, VP at Kroger Precision Marketing and Jorge Alfonso, Head of Digital Merchandising at Kroger

2025-07-2141:13

From Cannes to the Future: AI, Brands & the Power of Human Connection

2025-07-1422:08

Trends in Amazon Brand Strategy and Innovation, with Jay Lovelace, CEO at Jungle Scout

2025-07-0725:14

Surfing the Retail Media Wave, with Paul Brooks, Partner at Tenet Advisory & Investments, ex-Coles 360

2025-06-3039:55

The Budget Flows Where the Performance Goes and Other OmniCommerce Lessons, with Kacie McKee, Head of Omni-Commerce and Digital Acceleration at Kenvue

2025-06-3030:41

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Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth

#box-pro-ellipsis-176078435182598{-webkit-line-clamp:2;}Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth

Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth

Digital Shelf Institute

Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth