Customer and Traveller Experience: Selling to the TikTok Generation
Update: 2025-06-09
Description
Airline online customer experience has lagged behind other industries, partly because of restrictions inherent in traditional artefacts including PNRs and tickets. OOSD has the potential to take the brakes off innovation in customer experience. What sort of transformation can we expect in the next few years?
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
