Customer and technology transformation in local government

Update: 2019-08-20

Description

Councils realise they are confronting increased customer expectations, which means a complete rethink in many cases, of the way they operate. In this podcast, Toni Jones, KPMG Local Government Lead, and Luke Heine from KPMG Enterprise discuss the findings from KPMG's and PSN's report: Customer and Technology Transformation in Local Government.

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In Channel

Customer and technology transformation in local government

2019-08-2011:05

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2019-06-1211:04

Labor's tax policy and impacts for the mid-market

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KPMG’s 2019 Federal Budget highlights

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Innovation for the mid-market

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Top 10 issues for the mid-market in 2019

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Business of Family Master Class Series

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Digital transformation for local councils

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Governance: grow boldly but safely

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Reimagining tertiary education

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Startup Founder Research insights

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The future of IT: Next generation outlook

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Family Business Survey 2018 findings

2018-05-2213:14

KPMG’s 2018 Federal Budget highlights

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Harnessing the power of innovation for the mid-market

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Helping startups achieve sustained high performance

2018-03-2809:43

Getting back to business: 2018 mid market priorities

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Changes to Accounting Standards in 2018 for mid-market

2017-12-1809:40

Structuring your family business for growth and success

2017-11-2812:13

Using big data to put citizens first

2017-10-3014:55

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Customer and technology transformation in local government

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Customer and technology transformation in local government

KPMG Enterprise

Customer and technology transformation in local government