Data-driven strategies for digitisation, with Joerg Hartmann, Konica Minolta
Update: 2023-11-06
Description
In this edition of In the Spotlight with Quocirca Louella is joined by Joerg Hartmann, MD of Konica Minolta Germany and Austria, to discuss sustainability, security, AI, and other trends in the print industry.Konica Minolta is focused on a net-zero goal for 2050 through a mix of internal measures and technological advances. The company is seeing sustainability rise up the purchasing agenda and regulations such as CSRD influencing decisions.Joerg discusses how the industry needs to manage the transition from print volume-based revenues to broader managed IT services and the skills needed to support the shift. He discusses the need to raise the profile of security in the print infrastructure, and the position of MFPs in digitalisation projects.A look at how the industry, and Konica Minolta, is integrating AI into areas such as customer service, predictive maintenance, and his thoughts on trends for 2024 completes this whistle-stop catch-up with Joerg.
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