DiscoverThe Apartment Department - A Podcast for Multifamily MarketersDigital Curb Appeal and the Era of Authenticity with Daniel Paulino
Digital Curb Appeal and the Era of Authenticity with Daniel Paulino

Digital Curb Appeal and the Era of Authenticity with Daniel Paulino

Update: 2025-11-18
Share

Description

In this episode, Daniel Paulino, VP of Real Estate at Reputation.com discusses the growing importance of digital reputation, dubbed "digital curb appeal", for the multifamily housing industry, particularly how it affects property visibility in search engines and AI-driven recommendations. Daniel explains that a simple average star rating is no longer sufficient; Google’s algorithm uses nine different factors, including the volume, frequency, and uniqueness of responses to both positive and negative reviews. He advocates for using an integrated platform, like the Reputation Score offered by his company, to centralize data and provide actionable recommendations that bridge the gap between marketing and operations.

Flamingo - Resident Retention App
400K+ units use Flamingo’s Resident Retention Platform to stop Retention Leak & hit 63%+ retention.

Find more of The Apartment Department exclusively on our Substack.  Subscribe for articles and new episodes straight to your inbox.

Comments 
loading
In Channel
loading
00:00
00:00
1.0x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Digital Curb Appeal and the Era of Authenticity with Daniel Paulino

Digital Curb Appeal and the Era of Authenticity with Daniel Paulino

Chris Johnson & Anne Baum