We chat about Drift.com in today's episode. The Drift team has coined the phrase "Conversational Marketing" for their product. The product is much more tailored to marketers as opposed to more traditional customer support software. As previous customers ourselves, we have a lot of insight and opinions into the pros and cons we experienced using the product.   

Like all of our episodes, today's featured brand, Drift, is paired with a cocktail. For this episode, we chose the "Brave Bull". This cocktail just has 2 ingredients. Tequila and Kaluha. It's a unique drink. Just like Drift is unique with it's positioning around a slight iteration of something fairly simple like Live Chat.

Brave Bull Cocktail Recipe:

1 1/2 ounces gold tequila
1 ounce Kahlua
Lemon spiral, to garnish

Shake tequila and Kahlua in a cocktail shaker with ice. Strain the contents of the shaker into an ice-filled old-fashioned glass. Garnish with the lemon spiral, and serve.

Links mentioned in today's show:

https://drift.com
https://intercom.com

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https://theexperience.fm
https://twitter.com/saasexperience
https://www.linkedin.com/showcase/saasexperience
https://weav.com

About The Experience:

As always, thanks for watching and supporting The Experience -- brought to you by Weav.com.The weekly show that explores what it takes to compete on customer experience and build an online company that can last decades.