E56: Becoming a CFO Whisperer & Revenue Architect (Allison Metcalfe, CRO @ Zenoti)
Description
Allison Metcalfe's path to CRO was built on systems thinking, multiplier leadership, and a journalist's instinct for "why." In this episode, Kyle and Allison talk through what separates good revenue leaders from great ones, and how to actually lead peers and execs, not just manage them. And maybe we shouldn't tell you this, but… Allison even reveals her hardcore alter-ego that helps her better ride the highs and lows in the CRO role.
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Chapters:
01:47 Allison Metcalfe's Career Journey
03:41 Non-Traditional Path to CRO
05:16 Architecture Thinking and the AI Era
07:25 Systems Thinking and Curiosity in Revenue Leadership
09:01 Managing Executive Relationships
10:56 Discovering Multiplier Leadership
18:44 Decision-Making Without Consensus Paralysis
24:30 Building Healthy Executive Relationships
30:11 Authenticity and Connection in Remote Work
33:09 Using Enneagram for Team Understanding
38:00 Radical Empathy Across Departments
46:27 Collaborating Effectively with Finance
53:21 Navigating 2026 Planning Conflicts
58:26 Data-Driven Decision Making and Change Management
01:03:32 Quick Fire: Career Lessons, Alter Egos, and Book Recommendations
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