In this episode, we sat down with Kate, Data Operations Manager at NEXT, as she shares her incredible 15 year journey with us. From managing the iconic NEXT Directory to moving into the world of E-commerce and branded operations, Kate dives into her experiences across multiple departments.

0:00 Introduction to Kate

0:30 Kate’s Role in the Business

1:12 The Critical Role of Data Operations

2:06 Starting with the NEXT Directory

3:15 The Evolution of NEXT Directory

4:20 Transitioning from Print to E-commerce

5:30 The Shift to E-commerce: Fast-Paced and Exciting

7:01 Moving into Branded Operations

7:52 Skills for Success: Planning and Process Optimisation

9:10 Thriving on Process Improvement

10:03 Challenging and Growing New Processes

11:36 Growth in the Branded Division

12:22 The Importance of Data in Product Listings

14:01 Onboarding and Optimising Brand Products

15:06 Collaboration with E-commerce Teams

16:23 Career Flexibility at NEXT

18:10 The Importance of People and Relationships at NEXT

19:20 Advice for Those Considering a Career at NEXT

21:08 Exciting Growth Opportunities for NEXT Brands

22:35 Leveraging AI and Automation in Branded Operations

25:01 Automation for Accuracy and Efficiency

27:20 Reflecting on the Journey from Print to E-commerce

Pursue your ambition and join the NEXT team → https://careers.next.co.uk/

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