This week we were joined by Rebecca, a Team Leader for NEXT Finance systems to share her journey from team member to manager in the world of tech, sharing real insights and tips for anyone stepping into leadership roles. Hear firsthand experiences on tackling new responsibilities, building team connections, and embracing confidence as a leader. Subscribe for more episodes with inspiring stories from the NEXT team!

00:00 Intro
00:30 Becky’s Role at NEXT
01:15 Managing Payment Systems at NEXT
02:10 Early Days and Career Path
02:55 University and Cybersecurity Background
04:05 Choosing a Hands-On Field of Study
05:00 Internship Experience at Next
06:00 Discovering Career Opportunities Through Internships
07:10 Career Evolution within NEXT
08:20 Why People Stay at NEXT
09:00 The Many Roles within NEXT's Tech and Retail Departments
09:45 Building a Career Through Internal Growth
10:30 Continued Work During University
11:20 Transition from Placement to Full-Time Role
12:05 Becoming a Manager
13:00 Mentorship and Internal Promotion Culture at Next
13:40 Long-Term Growth at NEXT
15:00 Adjusting to Management Responsibilities
16:12 Balancing Awareness Without Micromanagement
17:25 Communicating Upwards with Confidence
18:30 Favourite Aspects of Management
19:43 Team Size and Onboarding Challenges
20:48 Learning and Explaining Company-Specific Systems
22:00 Adapting Internal Communication for Clarity
23:12 Advice for New Starters: Ask and Listen
24:40 Reflecting on Active Listening and Its Importance
25:50 Early Management Growth
27:03 Leaning on the Team’s Knowledge
28:15 Building a Supportive and Collaborative Team Culture
29:12 Final Thoughts on Management Progression

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