Ever wondered what Jimmy and Chase are up to behind the scenes?

In this episode, the duo reflect on their first year of partnership and pull back the curtain on what they’re building next… two new tools designed to change the way ecommerce brands do retention marketing.

From analyzing millions of emails to redefining attribution, they break down how Inboox.ai and eClickTrack are solving the biggest problems email and SMS marketers face today: lack of visibility, disconnected data, and shallow insights.

Pull up a seat because Chase and Jimmy are breaking down their roadmap for the next wave of retention marketing tools.

EP 55: Why we’re betting big on retention tools

Here's what we're diving into:

- The vision behind Inboox.ai and why it’s the “search engine” for ecommerce emails

- How eClickTrack will give marketers real attribution clarity without iOS blind spots

- Lessons from scaling media, agencies, and SaaS under one retention brand

- Why retention marketing needs smarter data, not louder campaigns

- The future of ecommerce tech stacks in a post-BFCM world

Thank you our friends at Omnisend, Kintsugi and eCom Email Certified for sponsoring the podcast!

Omnisend is an all in one eCommerce email and SMS marketing automation platform that enables marketers to engage customers and drive sales through personalized experiences. https://eemtrk.com/omnisend-sendit

Kintsugi is an AI platform that monitors, files, and optimizes sales tax for you with a 98.3% reduction in errors. Mention Chase and Jimmy to receive your first three months free! https://eemtrk.com/sendit-kintsugi

eCom Email Certified is a hands-on, results-driven program with a step-by-step guide to mastering retention marketing and driving serious results. Access over 25 hours of learnings and become a certified email & SMS marketer. Use code: SENDIT! for $300 OFF https://eemtrk.com/eec-sendit

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00:00 — Intro + Behind the Scenes

02:00 — The Vision: Building the Future of Retention Marketing

05:00 — The Origin of eClickTrack

10:15 — Solving Bot Clicks + Real Attribution

13:00 — Use Cases: Creators, Brands, and Agencies

19:45 — Introducing Inboox.ai

23:45 — The AI Breakdown: Email Analysis Engine

26:30 — Who It’s For

30:30 — Pricing + Agency Collaboration Tools

32:00 — Closing Thoughts + Next Steps

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Enjoying the pod? Subscribe to The eCom Email Marketer Newsletter for your weekly dose of retention strategy, actionable insights, & exclusive industry news! http://ecomemailmarketer.com/

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Follow Jimmy & Chase on social!

Follow Jimmy Kim at:

https://x.com/yojimmykim

https://www.linkedin.com/in/yojimmykim/

https://www.instagram.com/yojimmykim/

https://www.tiktok.com/@yojimmykim

Follow Chase Dimond at:

https://x.com/ecomchasedimond

https://www.linkedin.com/in/chasedimond/

https://www.instagram.com/chasehunterdimond/

https://www.tiktok.com/@chasehunterdimond

Contact us at hellosenditpodcast@gmail.com for sponsorships, appearance requests, interviews, or general information!