EP 88 - Building AI chatbots for customer retention with Marco Dassisti
Description
Join us on the WHU Most Awesome Founder Podcast as we dive into the world of entrepreneurship with Marco Dassisti, a seasoned alumnus of WHU's MBA program and the founder of kitchX and Qualimero.🔊🚀Â
Discover the highs and lows of building a startup, the power of conversational commerce, and the future of WhatsApp as a sales channel. From the challenges of scalability to the excitement of creating a new venture, Marco shares valuable insights and lessons learned along the way.🔥Â
Don't miss this engaging conversation packed with inspiration and practical wisdom!🌟💡
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Chapters:
(1:00 ) Introduction to Marco's Background
(3:15 ) Discussing the Problem of Scalability in the Case of kitchX
(5:40 ) Explaining What Qualimero is All About
(9:00 ) Overview of the Current Lead Journey and Their Pain Points
(10:00 ) How Qualimero Addresses These Pain Points
(11:10 ) Importance of Quality Assurance for LLm in Sales
(14:30 ) Exploring Why Conversion of Customers is Difficult for Startups
(16:30 ) The Drive of Being an Entrepreneur and Lessons Learned from kitchX
(20:50 ) Analyzing the Future of Whatsapp in the Context of Meta
(24:00 ) Discussion on German Conservatism
(25:15 ) Insights into Intrapreneurship at OBI
(30:00 ) Comparing No Code vs. Having a Technical Co-Founder
(34:20 ) MBA Program of WHU and Entrepreneurship
(36:25 ) Podcast and Book Recommendations
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Marco's recommendations: