Efficiency vs effectiveness: Why Deloitte are opting for human-centered learning
Update: 2025-11-04
Description
Is efficiency really the goal of L&D – or have we been optimizing for the wrong thing?
In this episode of Learning at Large, we're joined by Neil Hunter, Chief Learning Officer at Deloitte Canada, who's on a mission to put people – not processes – back at the center of learning.
Neil shares how his team is using neuroscience, experimentation, and empathy to reframe what "effective" really means in the modern learning landscape.
Ep. 75
Brought to you by Elucidat.
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