In this episode, Nuru Mugambi and Patience Muvea discuss the impact of the COVID-19 pandemic on consumer behavior in the insurance sector. They explore the shifts in preference and demand, such as the increased uptake of private health insurance and life insurance. They also discuss the scaling back of secondary insurance products like motor insurance. Patience highlights the importance of flexible and tailored insurance solutions, as well as the need for insurers to adapt to digital channels and technologies. They also delve into emerging risks in the insurance sector, including artificial intelligence, climate change, and geopolitical risks. Patience emphasizes the significance of ESG (environmental, social, and governance) factors in shaping the future of the insurance industry and provides advice for aspiring women in the field.

Following a successful gathering in Kigali last year, the Angaza Forum heads to Nairobi, Kenya, from October 16th to 18th, 2024, bringing together the 2024 Angaza Award winners and women in the financial sector from across the Continent. The Angaza Forum 2024 will feature a lineup of compelling speakers, knowledge presentations, and training sessions, alongside ample networking opportunities.

This episode features:

Nuru Mugambi - Angaza Forum Chairperson.

Patience Muvea - Chief Actuary, Liberty Life Kenya.

Ally Mwakaneno Gakweli - Producer.