Problem solving might be the most underrated leadership skill – one we use daily but rarely examine critically. How much time do you spend tackling problems each week? And more importantly, how many of those "problems" are actually legitimate issues versus complaints, venting, or whining?

This episode challenges leaders to distinguish between genuine problems (those with measurable gaps and consequences) and vague complaints that lack substance. A real problem sounds like "Our turnover is 20% above industry standard" rather than "Our morale sucks." Without this crucial distinction, we waste valuable time and energy on issues that can't be meaningfully addressed.

The 1-3-1 model offers a streamlined approach to problem solving: identify the specific problem, generate creative solutions that break from conventional thinking, and implement effectively. But the most surprising insight might be how our brains form problem-solving patterns early in our careers that become automatic – meaning we solve problems the same way for decades without evaluating whether our approach still works. Even worse, by positioning yourself as the ultimate problem-solver, you might unwittingly create "learned helplessness" in your team, undermining their growth while overwhelming yourself.

Critical thinking emerges as the foundation of effective problem solving – focusing on logic rather than emotion, eliminating biases, and recognizing that decision-making is its own discipline with various approaches suited to different situations. Are you using the right decision-making style for each challenge? Ready to transform your approach? 

Take our new course in Intentional Problem Solving available now: https://www.intentionaleaders.com/intentional-problem-solving-leaders-course

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Ambitious leaders know that real leadership goes far beyond titles—it’s about developing the clarity and mindset to guide others with confidence. In this podcast, you’ll explore what today’s leaders truly need, from navigating everyday problem solving to handling tough moments of workplace conflict with steadiness and respect. Episodes dive into setting healthy workplace boundaries, strengthening workplace collaboration, and building the emotional intelligence and emotional agility that make leadership sustainable. Whether you’re managing a growing team or refining your voice as a decision-maker, you’ll find insights that help you cultivate a resilient growth mindset and elevate your impact.