Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success

Update: 2021-09-02

Description

Join Kristen Hayer in conversation with Chad Horenfeldt, Director, Customer Success for Kustomer. He has recently adopted a change management tool called Motivational Interviewing. We’ll be talking about this approach, how Chad is using it on his team, and
the results he is seeing.

Comments

In Channel

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Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success

Strikedeck & Kristen Hayer

#box-pro-ellipsis-176033537548614{-webkit-line-clamp:2;}Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success

Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success

Strikedeck & Kristen Hayer

Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success