Ep 20: Dessert Gallery Founder Serves Up Tips on Keeping Customers Coming Back
Update: 2020-08-12
Description
Entrepreneurs and small business owners are well-known for innovating, taking risks and bouncing back from crisis again and again. 2020, though, has been exceptional. Nearly every facet of the economy has been incredibly impacted in some way.
On this episode, we talk with Sara Brook, founder and CEO of Dessert Gallery Bakery & Cafe. The small business is a Houston staple that's been around for 25 years.
Key topics:
- How small businesses are integral to Houston's broader economy
- The significant milestones to reach as a small business owner in the hospitality industry
- Advice on retaining employees
- Ways customers can give constructive feedback to small businesses and how it’s used
Small Biz Insider is presented by Blue Cross Blue Shield of Texas.
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