Ep 222 Re-Release: Highlights from the Experience Mindset, a Book by Tiffani Bova: Where EX & CX are Intricately Intertwined
Update: 2025-11-05
Description
We're re-releasing our very first episode of 2025 for a special reason - author Tiffani Bova was keynote speaker at this week's Grand Summit Conference in Seattle! When Colin and I discussed "The Experience Mindset" at the start of this year, we had no idea she'd soon be joining us to explore our conference theme: "The Intersection of Leadership & Technology." Her insights on how Customer Experience and Employee Experience are intricately intertwined made this the perfect way to kick off the Summit, examining why companies that excel in both areas achieve true growth and success.
Today’s Podcast is brought to you by PaintScout.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
