Ep. 246: The Delicate Art of Passing the Egg – From Sales Promises to Operations Delivery
Update: 2025-09-10
Description
Nolan Consulting Group Coach, Eamon Lynch shares lessons from scaling operations at a billion-dollar remodeling company and applying those systems to smaller trades businesses. From bay window sales gone wrong to the critical handoffs between sales and operations, Eamon breaks down why "we say a lot of things" isn't good enough and how to build accountability that scales. Learn his approach to cross-departmental meetings and the communication strategies that turn chaos into consistent growth.
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