Ep 98 - Randy Dorn - Lessons from a Rebrand
Description
What happens when a 120-year-old community bank decides to take a bold leap forward? Randy Dorn, President of My Kind of Bank (formerly First National Bank of Henning), joins Chris and Dan to share the story behind their rebrand — from internal debates to a powerful cultural transformation that united staff and energized customers.
Randy reveals how a name change became more than a marketing move — it became a statement of purpose. This episode dives deep into how community banks can modernize without losing their soul, and how to turn a rebrand into a growth engine that drives engagement, loyalty, and pride.
Main Topics Covered:
• Why "doing nothing" is riskier than rebranding
• How My Kind of Bank turned a marketing idea into a brand identity
• The internal culture shift that made the brand stick
• Turning employees into local heroes (and why it works better than celebrity ads)
• Using digital marketing, SEO audits, and referral programs to turn a new brand into measurable growth
• How to approach board conversations about risk, tradition, and change
Resources & Links Mentioned:
• Randy's email: randy.dorn@mykindofbank.com
• My Kind of Bank: mykindofbank.com
• Website: bankmarketingshow.com
• Sign up for our newsletter: bankmarketingminute.com
• Contact Chris and Dan: contact@bankmarketingshow.com






















