In today's episode, Matthew and Jill dive into the evolving expectations of real estate clients—where polish and presentation are valued over expertise—and how this impacts the agent-seller dynamic. The discussion shifts into a complex real-world scenario involving a property held in a trust, where communication breakdowns and misunderstandings about roles (trustee vs. beneficiary) lead to unexpected roadblocks.  Why does the experience seem to matter more than the expertise in today's world? We’re diving into the real reason selling a home is more complex than ever. 

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