Listen Top Shows Blog

Ep13. Customers Know You Suck with Debbie Levitt

Ep13. Customers Know You Suck with Debbie Levitt

Update: 2024-03-12

Share

Description

Debbie Levitt, MBA, a CX leader focused on strategy, research and Human-Centered Design/User-Centered Design. She’s the author of a recently published Customer Know You Suck book which covers actionable CX strategies to understand, attract, and retain customers.

In this session, we discuss her book, the tech industry dysfunctions, how UX professionals are being gaslighted and ideas to correct the course for designers and tech teams alike.

Comments

Top Podcasts

The Best New Comedy Podcast Right Now – June 2024 The Best News Podcast Right Now – June 2024 The Best New Business Podcast Right Now – June 2024 The Best New Sports Podcast Right Now – June 2024 The Best New True Crime Podcast Right Now – June 2024 The Best New Joe Rogan Experience Podcast Right Now – June 20 The Best New Dan Bongino Show Podcast Right Now – June 20 The Best New Mark Levin Podcast – June 2024

In Channel

Ep25 Life After Tech: From Tech Uncertainty to Career Clarity with Debbie Levitt

Ep25 Life After Tech: From Tech Uncertainty to Career Clarity with Debbie Levitt

2024-12-0301:11:49

Ep24. The New Designer: Rejecting Myths & Embracing Change with Manuel Lima

Ep24. The New Designer: Rejecting Myths & Embracing Change with Manuel Lima

2024-11-1201:03:30

Ep23. The Future of UX Research: AI, Advanced Methods & Jobs with Lawton Pybus and Thomas Stokes

Ep23. The Future of UX Research: AI, Advanced Methods & Jobs with Lawton Pybus and Thomas Stokes

2024-10-2201:04:09

Ep22. Leading and Managing Design at Scale with Wolfgang Bremer

Ep22. Leading and Managing Design at Scale with Wolfgang Bremer

2024-10-0101:11:31

Ep21. AI-Powered Service Design, Leadership, and Portfolios with Thomas Wilson

Ep21. AI-Powered Service Design, Leadership, and Portfolios with Thomas Wilson

2024-09-1701:22:15

Ep20. UX for AI: Challenges, Principles and Methods with Greg Nudelman

Ep20. UX for AI: Challenges, Principles and Methods with Greg Nudelman

2024-09-0301:04:06

Ep19. Product Management for UX People with Christian Crumlish

Ep19. Product Management for UX People with Christian Crumlish

2024-06-2501:08:29

Ep18. User Research with AI and UX for Public Services with Mike Green

Ep18. User Research with AI and UX for Public Services with Mike Green

2024-06-1101:05:27

Ep17. Product Innovation, Experimentation and Evolution of UX for Emerging Tech with Ha Phan

Ep17. Product Innovation, Experimentation and Evolution of UX for Emerging Tech with Ha Phan

2024-05-2157:38

Ep16. The Future of UX Research and the Importance of Evaluative Research Today with Dr. Nick Fine

Ep16. The Future of UX Research and the Importance of Evaluative Research Today with Dr. Nick Fine

2024-04-3054:06

Ep15. Vanishing UX Industry, Design Positioning and Trends with Kevin Richard

Ep15. Vanishing UX Industry, Design Positioning and Trends with Kevin Richard

2024-04-1801:01:34

Ep14. Strategic Product Design and Designing Mindful UX at Headspace with Cal Thompson

Ep14. Strategic Product Design and Designing Mindful UX at Headspace with Cal Thompson

2024-04-0401:04:02

Ep13. Customers Know You Suck with Debbie Levitt

Ep13. Customers Know You Suck with Debbie Levitt

2024-03-1201:27:55

Ep12. Design for AI with Dan Saffer

Ep12. Design for AI with Dan Saffer

2024-01-3057:54

Ep11. The State of UX Industry, Job Seeking Insights and UX Portfolios with Hang Xu

Ep11. The State of UX Industry, Job Seeking Insights and UX Portfolios with Hang Xu

2023-12-1901:15:03

Ep10. Solarpunk & Design of Sustainable Future Experiences with Kevin Richard

Ep10. Solarpunk & Design of Sustainable Future Experiences with Kevin Richard

2023-12-0557:20

Ep9. Rethinking Personas in UX with Jennifer Blatz

Ep9. Rethinking Personas in UX with Jennifer Blatz

2023-11-2157:29

Ep8. Playtesting and the Future of UX Research with Steve Bromley

Ep8. Playtesting and the Future of UX Research with Steve Bromley

2023-10-2449:19

Ep7. Creating Thriving Communities: Insights from the Gaming Industry with Michelle P

Ep7. Creating Thriving Communities: Insights from the Gaming Industry with Michelle P

2023-10-0259:18

Ep6. Shaping Strategy with Rich Narratives: The Multi-Ocean Strategy Framework

Ep6. Shaping Strategy with Rich Narratives: The Multi-Ocean Strategy Framework

2023-08-2155:54

00:00

00:00

x

Ep13. Customers Know You Suck with Debbie Levitt

Ep13. Customers Know You Suck with Debbie Levitt

Experience Designed