In this episode, I share a personal story about leading from behind in a small, entrepreneurial tech team. The team was fragmented, underperforming, and in constant conflict with other departments — a quiet war in full swing.

I walk through how I:

• Connected with each team member to understand strengths, weaknesses, and ambitions
• Stabilised fragile IT systems and workflows without fanfare
• Built trust, morale, and cross-team collaboration quietly
• Turned invisible leadership into tangible results

We also explore practical reflection questions and steps any leader can use to reduce friction, unite teams, and lead with high impact while keeping stress low.

Takeaways include:

• How to lead invisibly and effectively
• Building trust and psychological safety in a small team
• Practical tactics for smoothing friction and improving collaboration
• Reflection prompts to assess your current leadership challenges

Actionable next step:

Try asking Dex AI Coach:

• “How can I reduce team friction today?”
• “How can I unite my team in shared purpose?”
• “How do I lead from behind instead of pushing from the front?”

Even a quick session can reveal actionable leverage points and reduce your day-to-day stress as a leader.

Resources mentioned:

• Creativity, Inc. by Ed Catmull

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