Ep#83: Optimizing Net Retention for SaaS Businesses ft. Brent Grimes (Founder, Reef.ai)
Update: 2023-08-24
Description
Adil Saleh and Brent Grimes discuss the importance of taking the first step in startups and the role of net dollar retention in SaaS. Brent touches on the evolution of customer success, while Taylor Kenerson mentions funding challenges for startups. The trio emphasises the significance of understanding customer needs and the potential of net dollar retention for sustainable growth.
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