Ep#99: A Journey into AI-Powered Analytics with Alex and Joseph (Co-Founders, Syncly)
Description
In this episode of the Hyperengage Podcast, our hosts, Taylor Kenerson and Adil Saleh interview Alex Hong and Joseph Lee, from Syncly. Syncly is a new AI company that aims to revolutionize the way people work. Joseph shares his insights on building products based on customer feedback and the challenges of balancing the company's vision with customer needs. The discussion also focuses on the integration aspect of Syncly, including the constraints of a startup and the importance of choosing the right platforms to integrate with. Alex joins the conversation and talks about the role of customer success in the company's growth. The podcast also touches on Syncly's seed funding round and future plans for expansion into the voice of customer analysis market.