Epi #12: How to Get Clients + Maintain Their Loyalty w/ Nicole Tenerowicz from Bobby Cooper Salon + Matrix Professional Hair Care
Update: 2018-10-02
Description
You're listening to Creatives Building Businesses Episode number 12. Today we're talking about How to get clients and maintain their loyalty with , my friend and hair stylist, Nicole Tenerowicz.
"I have all this experience and all of this knowledge but I don't have anywhere to build me." -Nicole Tenerowicz, Bobby Cooper, Matrix Professional Hair Care
Key points:
-You are never "too experienced" to learn something new.
-As a creative you go through times where you are re-inventing yourself. Don't be afraid of it.
-Have the client's best interest in mind.
-What would you want in a service?
-Provide a better experience than what they're expecting.
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