In this episode of the Talking Treatment™ podcast, we spoke with Maria Gray, LPN, Product Manager and Lead Onsite Implementation Specialist for AZZLY®.



Maria discusses what makes AZZLY unique from a clinical and implementation perspective. We also discuss how AZZLY serves mental healthcare and addiction treatment providers in our digital world.



Timestamps:

00:01 Intro



00:32 Maria, from your perspective as a nurse and now an implementation specialist, can you describe what makes AZZLY unique?



1:22 Can you describe in your own words what the value of having a clinical background in product management and implementation provides for a typical treatment center?



2:58 How does AZZLY help treatment providers with “IT burnout”?



5:03 What are some typical struggles that come up when assisting clinicians change from one EHR to another, and how have you at AZZLY been able to overcome those challenges?



6:40 How do you lower the stress for them?



7:47 Maria, you are the “Lead Onsite Implementation Specialist”. Does AZZLY typically offer onsite training, or is it usually all online?



10:27 And do you provide ongoing training and support the treatment center is “live” on AZZLY?



12:02 What are some features unique to AZZLY that benefit behavioral healthcare and addiction treatment providers?



14:36 Tell me more about encounters.



16:12 There’s a shift in healthcare toward patients and providers wanting more remote accessibility, especially with what we’ve gone through in the last couple years. How has AZZLY adjusted to serve people in this digital world?



18:00 What advice would you give to a treatment center owner or executive considering implementing a new electronic health record for their business?



19:45 Is there any other information that you think would be valuable to our listeners?

AZZLY Rize™ is a cloud-based solution for behavioral health providers featuring a full range of integrated electronic health record, revenue cycle management, telehealth e-prescribing, and practice management, and outcomes measurement functionalities.

Talking Treatment™ is a podcast by and for people who are passionate about ending the stigma around treatment. Every episode we speak with a guest expert from the behavioral health and addiction treatment industry to learn their story. Listen to this podcast to hear their personal perspective on treatment, best practices, and industry trends. AZZLY® is proud to host this effort to destigmatize treatment and educate listeners. Learn more at azzly.com/talkingtreatment.

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