This episode looks at the challenges related to being short-staffed in a business environment, particularly the impact on operational outcomes and team morale. We look at the importance of effective forecasting and data analysis to predict labour needs accurately. The conversation touches on practical strategies like cross-training employees, utilizing casual labour, maintaining clear KPIs, and planning around unexpected absences. Dan & Scott highlight the significance of building relationships with all workers, including casuals, and offer insights into making educated decisions based on real-time data analysis. The episode underscores the value of a proactive approach to workforce management to avoid team burnout and inefficiency.

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