In this special episode of The Halo Effect, we bring you a conversation that originally appeared as a part of Obvlo’s webinar series, Personalising the Guest Journey.

Hosted by James Parsons⁠, this session features Ashleigh presenting her ABCs of Hotel Openings – a powerful framework designed around three core pillars, that every hotelier should consider to ensure seamless, impactful hotel launches.

✅ Audience – Understanding who your guests are and what they value. 

✅ Brand – Crafting a memorable identity that resonates and stands out. 

✅ Communication – Personalising guest engagement from pre-opening to post-stay.

Want to watch the full webinar? Here’s the link to the full video

https://youtu.be/UOVszKy4wSM

Connect with Us:

• Email: ⁠⁠podcast@gohalo.co.uk

• Website:⁠⁠ www.gohalo.co.uk⁠⁠

• Instagram: ⁠⁠@haloitsmichael⁠⁠ and ⁠⁠@haloitsashleigh⁠⁠

• LinkedIn: ⁠⁠Halo Business Consulting⁠⁠

Don’t forget to like, subscribe, or follow “The Halo Effect: Hospitality Stories with Ashleigh and Michael Donald” on your preferred podcast platform. Please get in touch if you would like to see us discuss a particular subject on a future episode.

We would love to invite fellow hospitality professionals and entrepreneurs join us on future episodes so please DM us via socials or email podcast@gohalo.co.uk if you are interested.