Episode 172: The Greatest Lessons in Trust and Generosity from Online Communities
Description
"When I started my career, people said there's no way a computer can create real human connection, and I was like, I think it can." - Sophie Bujold
In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Sophie Bujold of Cliqueworthy. Sophie shares how her early experiences in MIRC chat rooms shaped her approach to building human-centered, connected communities. They discuss the importance of trust, generosity, and adaptability in online spaces, as well as Sophie's journey from digital explorer to expert facilitator. Sophie reflects on lessons learned, balancing structure with emergent conversations, and her impact on social causes, including the UN Sustainable Development Goals. The episode highlights the enduring power of technology and facilitation to foster authentic connection and belonging.
United States
