DiscoverThe Quality HubEpisode 20 - S3 - ISO 9001 - Data Driven Decision Making
Episode 20 - S3 - ISO 9001 - Data Driven Decision Making

Episode 20 - S3 - ISO 9001 - Data Driven Decision Making

Update: 2025-09-10
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Description

In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with Brenden Lowery, consultant at Core Business Solutions, to explore the critical role of data-driven decision-making in ISO 9001. They discuss how small and medium-sized businesses can leverage simple tools like ERP systems and spreadsheets to track key metrics such as on-time delivery, defects, etc, even with limited resources. Brenden emphasizes the importance of accurate data analysis, avoiding common pitfalls like leadership bias, and fostering a culture of frontline employee involvement in quality improvements. The conversation also touches on practical strategies to turn ISO compliance into a strategic advantage, using real-world examples and actionable insights for organizations striving for continual improvement.


 


Helpful Resources:


How is ISO 9001 Implemented?:  https://www.thecoresolution.com/how-is-iso-9001-implemented


For All Things ISO 9001:20 15: https://www.thecoresolution.com/iso-9001-2015


Contact us at 866.354.0300 or email us at info@thecoresolution.com


A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources


ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting

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Episode 20 - S3 - ISO 9001 - Data Driven Decision Making

Episode 20 - S3 - ISO 9001 - Data Driven Decision Making

Core Business Solutions