Episode 220 Part 2: Secrets from a Jewelry Brand Strategist: How Lionel Geneste Gets Jewelry Brands on the Map
Description
What you'll learn in this episode:
- Why working with jewelry designers is part business, part therapy.
- Why the jewelry industry is picking up its pace to match the fashion industry, and why this trend might backfire.
- Why customer feedback on comfort and wearability is essential for jewelry brands.
- How Lionel defines success for his jewelry clients.
- What caused so many fashion houses to develop fine jewelry lines in the last few years, and what this trend means for the industry.
About Lionel Geneste
Lionel Geneste is a fashion and luxury industry veteran, having worked for John Hardy, Givenchy, Catherine Malandrino and Randolph Duke in various capacities, from global marketing to communications and merchandising. He is also the founder of the gift-giving service b.Sophisticated.
Born in Tehran to French parents, Geneste grew up as a modern nomad: Cairo, Istanbul, Lagos, Beirut, Paris are just a few places he once called home. And so he acquired an eclectic eye, at an early age, for the refined and urbane—only further encouraged by his clotheshorse mother and her like-minded friends.
Additional Resources
Photos Available on TheJewelryJourney.com
Transcript:
How does an independent jewelry brand get noticed? For some lucky jewelers, the secret is Lionel Geneste. Lionel is a jewelry strategist and advisor who has launched iconic brands, shown new collections at Paris couture week, and gotten small jewelry artists into top stores. He joined the Jewelry Journey Podcast to talk about how the jewelry industry compares to the fashion industry; the trends, opportunities and challenges jewelers are facing today; and how he chooses his clients (and why he has to believe in their work). Read the episode transcript here.
Welcome to the Jewelry Journey, exploring the hidden world of art around you. Because every piece of art has a story, and jewelry is no exception.
Sharon: Hello, everyone. Welcome to the Jewelry Journey Podcast. This is the second part of a two-part episode. If you haven't heard part one, please head to TheJewelryJourney.com.
Today, I'm talking with Lionel Geneste. He's an independent strategist in the jewelry industry. He does this after 15 years in fashion, so he knows fashion and jewelry. Welcome back.
Let's say people haven't seen the lines of these jewels or the independent jewelers that you represent. Do they say, "Oh, I haven't seen this. I want it for my store"?
Lionel: Right. They do that. Everybody has access to everything pretty much now, with Instagram or even stores posting on their websites. I tend to have a collection or a certain number of pieces with me, and then I distribute it amongst the stores I work with. I still give the list of everything I have within the U.S. So, if a client has seen something and it's not within their store, I will send it to them to present to the client. It's very interesting. Once the client knows the brand, they really go for it. They dig into the Instagram to see other pieces. I think you have to be very fluid and flexible, and you have to be able to move around your jewelry if you want to accommodate your plan.
Sharon: What are the first things you advise people, your new clients, on? Is it to get involved with social media?
Lionel: I know we all hear the stories of people selling off Instagram. I think the brick and mortar is still—at a certain level, we're talking about jewelry. It's different below $8,000. It's very rare when someone buys it from a website. Even a website like Moda Operandi, for example, if there is a piece—
Sharon: Which one?
Lionel: Moda Operandi. It's a website that was launched on the idea of doing trunk shows on there. For example, they will very often ask for the piece to be sent so they can show it to their clients. It's rare that they buy it directly off the website. I think for pieces that are $500 to $2,000, maybe $3,000, but above a certain price, the clients want to see it, feel it.
Sharon: And touch it. When you look for new clients, what do you look for? What would you consider new? Would you consider if the way they make it is new?
Lionel: There are there a few things. If I take them, for example, Mike Joseph is very interesting. He has great technique. The jewelry is going to be well made. He made this entire collection of flowers in titanium, but he used the reverse side of titanium to have it as a matte finish, as opposed to a very glossy one. I think with this collection, when he was at couture, he won two prizes. So, I think he is both innovative and has great technique.
Vishal, I like his take on traditional Indian jewelry, which has a lot of gold and stones, but he makes it much more sleek. The thing is not to see the metal. I don't know if you're familiar with the portrait cut.
Sharon: No, I'm not.
Lionel: The portrait cut is a slab of diamond. It's the Maharaja who built the Taj Mahal who actually asked his jeweler to do this type of slab of diamonds to put on top of their portraits so it would bring a shine to the miniature. So, it's a technique, and Vishal does rings and earrings. I think that's an interesting new way. I'm always looking for people who bring something new to the table.
Sharon: You mentioned the perspective. How could their perspective be new? When you talk to other art jewelers, sometimes you look at a piece and it looks normal, then they tell you the stories behind it and you understand it better.
Lionel: True. You can always try to understand the story. When you see Vishal make some of these pieces, I think you almost don't need the explanation. You see that there is something new there. I'm not saying it's wrong to try to have the story behind it, but I kind of like when—I've had numerous jewelers come in. They're coming to me and showing me things, and the thing I hear the most is, "I couldn't find this on the market." And I look at the pieces, and I'm like, "I can bring you in 10 stores when there's exactly the same thing." And I think, "No."
Sharon: So it's their technique with the materials they use.
Lionel: The technique, the material, the inspiration. With Vishal it's the reinterpretation of traditional Indian jewelry, but it's still very modern and light. Sylvie has more inspiration from literature or drawings. She goes to museums to find her inspiration.
Sharon: I was just thinking, do you represent people who are goldsmiths themselves making the jewelry, as opposed to them designing it and they have a goldsmith make it?
Lionel: Mike and Vishal have their own factories, so they are really following from the beginning, from the start. Sylvie has an atelier. She draws.
Sharon: Were you a maker of jewelry?
Lionel: No. Never. I've always liked jewelry, but I was never a jewelry maker.
Sharon: Have you learned over the years how something is made?
Lionel: Yes. I've learned more about the stones. I've learned more about the techniques. It's important to sell something, as you said earlier, to bring the most information. People are really curious today about how it's made and the story behind it.
Sharon: No matter who your client is, are they interested in the way it's made? Do they ask you questions?
Lionel: There are different profiles. People who just respond to the look of it are not curious, and it depends on the jewelry itself. With Vishal, because of this new way and this new cut of diamond, people are asking. It's always interesting to get the background on it because there is a new historical background. Mike, for example, with his flowers connection, people were really intrigued by the use of titanium and how it was not used traditionally. So, yes, you get questions on that.
Sharon: How often do you see something new that you haven't seen before? Is it once a year?
Lionel: It's rare, actually, when you see people who are bringing something really new, a new proposal. Some people are doing stuff in a great way. Not everything has to be groundbreaking, and I get that. I go to couture every year, so I kind of scout, but just for myself. I like to see what's going on. That's not where I'm going to have a new client or anything. It's interesting to me to see what's new. Sometimes I see someone, and I refer them to all the stores, saying, "You should go and see that brand. It's really cool. It's new."
Sharon: Do you advise a store to go look at the different jewelry?
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