Episode 239: Carwash damage claim solutions: how AI cameras are changing the game
Update: 2025-04-24
Description
In this episode of Professional Carwashing & Detailing’s Wash Talk, host Brian Ankney sat down with Tyler England from LiveReach AI to explore how advanced camera systems are transforming carwash operations far beyond simple surveillance. They discuss how high-resolution, multi-angle camera systems are essential in handling customer damage claims. With clear video evidence, operators can prove preexisting damage, which not only protects the business but often results in happy, informed customers. Tyler explains how cameras integrated with AI can now track key metrics such as pay station wait times, vacuum usage and tunnel throughput. This data provides actionable insights that help operators fine-tune staffing, training and customer flow.
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