Ready to elevate your property management game in 2025? See how and where you can make the most impact, with exclusive insights from five industry experts who spoke at FUTURE, AppFolio’s annual real estate conference:

• JC Castillo, CEO at Velo Residential
• Stephanie Anderson, Senior Director of Communication and Social Media at Grace Hill
• Lia Nichole Smith, Senior Vice President of Education and Research at ApartmentRatings.com and SatisFacts Research LLC
• Bob Pinnegar, President and Chief Executive Officer of the National Apartment Association
• Kristi Fickert, VP of Enterprise Growth at Realync.

Through audio snippets and highlights from their live FUTURE conference sessions, they’ll share how they’re shifting strategies and staying ahead, with innovative and out-of-the-box ways to boost employee satisfaction and retention, meeting and exceeding residents’ and prospects’ needs, and embracing the convergence of AI and real estate.

Key moments:

• New ways to boost employee satisfaction and retention
• Why satisfied residents and happy onsite teams are essential for success
• How centralization can help streamline workflows and increase efficiency
• Ways to rethink the “one-size-fits all” approach to employee engagement
• Staying competitive by understanding what prospective residents want and need
• How adopting the right technology can boost resident happiness
• The convergence of AI and real estate
• How property management teams can get the most out of off-the-shelf AI platforms

Key links:

• Research: AppFolio Property Manager Hiring and Retention Report: https://www.appfolio.com/resources/library/employee-experience
• Research: 2024 Renter Preferences Report: https://www.appfolio.com/renter-preferences
• FUTURE Conference: https://www.futureconference.com/