From working behind the chair to building and selling a multimillion-dollar franchise clinic, Shamara Jarrett’s journey is a testament to resilience, reinvention, and the power of learning from every challenge.

I've sat down with Shamara to unpack her 16+ years in the beauty industry - from salons, spas, and body sugaring, to business development, franchising, and now, tech entrepreneurship.

Shamara opens up about the highs and lows of her career, including the tough lessons that came with bankruptcy, betrayal, and rebuilding. Today, she’s channelling that experience into ServiceCue, a startup designed to make running beauty businesses simpler and smarter. She also shares the mission behind her own podcast, Just a Beauty Therapist, created to educate and empower professionals in the industry.

Inside this episode:
✨ The untold lessons from navigating the franchise model - and what every owner should know
✨ How setbacks like bankruptcy shaped Shamara’s approach to leadership and innovation
✨ The journey from running a clinic to launching a beauty tech startup
✨ Why adaptability and continuous learning are non-negotiables in today’s beauty industry
✨ The story behind Just a Beauty Therapist and Shamara’s vision for education in the field

Whether you’re scaling your business, pivoting into new opportunities, or looking for encouragement through tough times, Shamara’s story is a reminder that adversity can be the catalyst for your biggest breakthroughs.

Connect with Shamara

Instagram: https://www.instagram.com/justabeautytherapist_podcast/

Website: https://servicecue.com.au/

ServiceCue Insta:  https://www.instagram.com/servicecueapp 

I want to empower women in the beauty industry to create an impact, build an empire, and leave their legacy!

Ready to become an industry powerhouse?
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Business retreat in Vietnam
https://beautyindustryleaders.com.au/business-retreat-vietnam-feb-2026

If you have any questions about the episode, or have a burning question you’d like me to answer on the show, or if you’d like to join our movement of ambitious beauty leaders, connect with me and the rest of our incredible community on Instagram:
https://www.instagram.com/sammykennedycoach/
https://www.instagram.com/beautyindustryleaders/