If you’ve ever braced yourself for the dreaded “slow season” in Jan/Feb, this episode is going to completely shift the way you think about bookings, client behaviour, and your business strategy.

Today, I’m sitting down with the incredible Bec Barwick - a true veteran of the beauty industry with over 30 years of hands-on experience. Bec has done it all: skin therapist, multi-salon owner, leader of high-performing teams, and now a key educator and industry expert at ZO Skin Health. She even flew from Brisbane to Perth for this conversation - and trust me, every minute is packed with gold.

In this episode, we dive into:
✨ Why the “slow season” is mostly a myth - and what’s actually causing the Jan/Feb booking crash
✨ Bec’s five-step consultation method that keeps clients loyal, understood, and coming back consistently
✨ How to read your clients’ lifestyle, habits, and expectations to create personalised experiences that convert
✨ The biggest retention mistakes salon owners don’t realise they’re making
✨ What 30+ years in the industry has taught Bec about leadership, team culture, and staying profitable in a changing market

Bec’s passion is contagious. Her commitment to elevating the industry, supporting business owners, and sharing real, actionable wisdom shines through in every story and strategy she offers.

Connect with Bec

Instagram: https://www.instagram.com/bec_skinintel/

I want to empower women in the beauty industry to create an impact, build an empire, and leave their legacy!

Ready to become an industry powerhouse?
Get more clients, more income, and your time back without burning out. Be among the first to access exclusive scripts, strategies, and systems to get booked, banked, and in demand.
https://beautyindustryleaders.com.au/booked-banked-and-in-demand

Business retreat in Vietnam
https://beautyindustryleaders.com.au/business-retreat-vietnam-feb-2026

If you have any questions about the episode, or have a burning question you’d like me to answer on the show, or if you’d like to join our movement of ambitious beauty leaders, connect with me and the rest of our incredible community on Instagram:
https://www.instagram.com/sammykennedycoach/
https://www.instagram.com/beautyindustryleaders/