This Break/Fix episode features an interview with Dr. Matthew D. Jones, an orthopedic surgeon turned tech entrepreneur. After ten years in medicine, Matt faced a personal challenge finding a car trailer for a track day, leading him to launch Towlos, a peer-to-peer trailer sharing marketplace. Inspired by marketplace giants like Airbnb and Turo, Towlos connects trailer owners with renters, aiming to make trailer rentals more accessible and efficient. Matt shares details about his career shift, the operational aspects of Towlos, and his personal journey from medicine to entrepreneurship. He highlights the platform's features, insurance complexities, pricing models, and the importance of community and technology in scaling the business. Matt's story emphasizes resilience, the importance of supportive partners, and embracing risk to pursue new ventures.

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00:00 Meet Dr. Matthew D. Jones: From Medicine to Entrepreneurship

01:34 The Car That Started It All

04:44 The Birth of Towlos

09:06 Challenges and Pivots: From Surgery to Tech

12:01 Building the Towlos Team

14:05 How Towlos Works

18:01 Ensuring Trailer Quality and Safety

22:16 Legal Responsibilities and Security Measures

23:24 Insurance Options for Trailer Owners

25:25 Trailer Registration and Tracking

28:01 Pricing and Business Model

30:05 Community and Testimonials

32:59 Personal Transformation and Reflections

37:52 Future Plans and Partnerships

40:21 Final Thoughts and Promotions

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