From Support to Superpower: How Tech Innovation in Sun Life Global Solutions Reshapes the Philippine SSC
Description
In this inspiring and insight-packed episode, I sit down with Jennifer Lumbao, Asia Technology Head of Sun Life Global Solutions (SLGS)—the fast-growing innovation and technology hub of Sun Life. Before joining SLGS, Jennifer built her career in one of the world’s leading tech consulting firms, where she learned how technology, strategy, and people development can converge to deliver massive business impact. Now at Sun Life Global Solutions, she is leading a powerful shift in how technology drives value across Sun Life’s global operations.
Jennifer reveals how SLGS is breaking the mold of traditional Shared Service Centers by evolving into a strategic technology partner—one that not only executes but also influences regional strategy, accelerates digital transformation, and enables business growth. She also talks passionately about developing Filipino tech talent, helping them grow from execution-focused roles into future-ready, strategic technology leaders who can shape the global tech landscape.
If you’re a C-suite leader, industry strategist, or tech professional who wants to understand where the future of IT capability-building is headed—and why the Philippines plays a critical role in that future—this is an episode you will not want to miss.
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