DiscoverMeikes Raumzeit: Von CX bis KIFrom Tool to Partner: How AI Agents Are Redefining the User Experience - with Amy Lokey, CEXO at ServiceNow
From Tool to Partner: How AI Agents Are Redefining the User Experience - with Amy Lokey, CEXO at ServiceNow

From Tool to Partner: How AI Agents Are Redefining the User Experience - with Amy Lokey, CEXO at ServiceNow

Update: 2025-10-13
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What does it mean to build an AI-first enterprise platform and how does it change the way we work?

In this episode of Meike’s Raumzeit, Amy Lokey, Chief Experience Officer at ServiceNow, shares how conversational interfaces, AI agents, and human creativity are shaping the future of work. From bridging siloed data to empowering employees with digital teammates, Amy explains why this shift isn’t just another tech wave — it’s the defining transformation of our time.

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Was bedeutet es, eine AI-first-Plattform für Unternehmen zu entwickeln und wie verändert das unsere Arbeit?

In dieser Folge von Meikes Raumzeit spricht Amy Lokey, Chief Experience Officer bei ServiceNow, darüber, wie "Conversational" Interfaces, KI-Agenten und menschliche Kreativität die Zukunft der Arbeit prägen. Sie zeigt, warum dieser Wandel nicht einfach nur eine weitere Technologie-Welle ist, sondern die entscheidende Transformation unserer Zeit.

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From Tool to Partner: How AI Agents Are Redefining the User Experience - with Amy Lokey, CEXO at ServiceNow

From Tool to Partner: How AI Agents Are Redefining the User Experience - with Amy Lokey, CEXO at ServiceNow