Most product leaders can easily test and roll back failures. But May Chin builds for live events where a global audience sees every mistake. 🎯

In the latest episode of the VWO podcast, our host Bhavan Kochhar is in conversation with May Chin, Product Leader at Token 2049 and Super AI, two of the world's most prominent tech conferences.

With a track record of scaling consumer platforms across Southeast Asia at Zalora, Mindvalley, Lazada, and iProperty, May now orchestrates end-to-end technology strategy for global events, delivering seamless experiences for attendees and sponsors at a massive scale.

In this conversation, May opens up about building products when timelines are fixed and AI features need to be shipped in days. 

This episode is packed with hard-won insights and a fresh perspective on building great products. 🚀

Chapters: 

[00:00 ] A quick sneak peek into the episode 

[01:54 ] Bhavan and May kickstart the conversation 

[03:35 ] May's pre-podcast and pre-event rituals

[04:48 ] Building for global conferences vs. consumer platforms 

[08:37 ] Defining product success when serving both attendees and sponsors 

[11:56 ] Prioritization under tight timelines and high-stakes environments 

[15:13 ] Using low-code and AI-driven tools to reduce complexity and empower non-technical teams 

[17:56 ] Where human discretion becomes essential despite automation and AI 

[20:28 ] Practical approaches to democratizing experimentation across functions 

[24:05 ] Aligning cross-functional teams around shared priorities despite competing KPIs 

[29:13 ] Biggest opportunities for product leaders combining AI and experimentation 

[32:14 ] May's biggest mindset shift as a product leader 

[35:14 ] Early career advice that shaped May's journey 

[37:02 ] Rapid fire round: One thing May would do differently starting in CRO today 

[37:29 ] The CRO metric people should stop obsessing over 

[37:58 ] What AI will replace in the next 3 years 

[38:44 ] Three Book recommendations

[39:47 ] May's dream goal for the next 3 years 

[40:37 ] Bhavan and May sign off