Future-Proofing Retail Marketplaces: Designing for the Industry Challenges
Update: 2023-11-28
Description
In the realm of retail, providing an outstanding customer experience goes beyond building loyalty—it's a catalyst for boosting your revenue streams.
In this episode, Radha Gopalakrishnan, CTO at Litmus7 Consulting, breaks down the key aspects of implementing a marketplace strategy and how combining it with retail digital engineering can provide retail maximization solutions while enhancing customer experience.
Join us as we discuss:
In this episode, Radha Gopalakrishnan, CTO at Litmus7 Consulting, breaks down the key aspects of implementing a marketplace strategy and how combining it with retail digital engineering can provide retail maximization solutions while enhancing customer experience.
Join us as we discuss:
- The need for retailers to adapt to the rise of online marketplaces
- How a holistic shopping experience sparks demand for complementary items and services
- The importance of forging strong partnerships to create high-quality online marketplaces that resonate with customers.
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