GMH Hotels: Profit Pressure, TikTok Tourism, and Tech Upgrades
Description
On this week’s episode of Good Morning Hospitality Hotels with Sarah Dandashy and Steve Turk, the crew breaks down Hyatt’s decision to lay off guest service staff as tech replaces traditional roles, while the broader hotel industry faces profit pressure amid rising costs and slowed growth.
Resorts World Las Vegas makes headlines by offering Apple Wallet room keys—no app required. On the travel side, we look at record-setting Fourth of July projections, the climate concerns behind Antarctica’s TikTok tourism boom, and how universal travel rewards cards are disrupting loyalty norms.
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