Today on HITshow:







The Joint Commission redefines quality by elevating nurse staffing, NRC Health crowns top performers in patient experience, and Oracle’s billion-dollar Nashville campus takes shape — plus Pear Suite’s new funding and Carrum’s value-based momentum.







HOST: Rhonda Brooks







Today’s episode of HITshow Daily spotlights the human side of healthcare transformation — from bedside staffing and patient empathy to billion-dollar innovation and community impact. Hosted by Rhonda Brooks.







📍 Quality & Safety — Nate CollierThe Joint Commission calls it a “defining moment for nursing.” Beginning in 2026, nurse staffing will be recognized as a core quality metric, formally linking workforce adequacy to accreditation and patient outcomes. Hospitals will need to elevate nurse leadership, publish staffing data, and use analytics to prevent burnout.







📍 Patient Experience — Jade RomeroNRC Health’s 2025 Patient Experience & Consumer Loyalty Awards highlight hospitals that build trust through empathy and communication. Insights from more than 310,000 consumers show human connection now drives loyalty more than convenience or digital access.







📍 Innovation & Infrastructure — Logan StokesOracle’s $1.2 billion East Bank campus will reshape Nashville’s skyline and establish the city as a national AI and tech hub. The massive development includes two office towers, a riverfront park, and pedestrian bridge — with 8,500 jobs projected by 2031.







📍 Digital Health — Anika ShahPear Suite raises $7.6 million Series A to scale its AI-powered platform for community health workers. The software streamlines care planning, social-needs documentation, and claims submission — enabling CBOs to partner directly with Medicaid and Medicare plans.







📍 Market & Models — Teresa VaughnCarrum Health doubles covered lives to 6.7 million, expanding its Centers of Excellence bundled-care model. Employers gain predictable costs and outcomes, while hospitals face new pressure to improve coordination, pricing transparency, and referral pathways.







🌟 Bright Spot — ProducedPear Suite’s Series A & the Rise of Community Health Workers — celebrating a new era where grassroots care teams are recognized and reimbursed as vital partners in population health.







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